Why is the health and safety of your employees important to you? :
Employees provide care to thousands of community members and it is imperative that we are healthy and safe as we demonstrate these behaviors for our patients. We are happier and more effective in the workplace, being better teammates and leaders when we feel good. Providing a safe workplace for our coworkers and patients is the most important part of our daily work.
What does your workplace health and safety program look like? Do you offer both components to employees?:
Summit Community Care Clinic has a robust Wellness Committee composed of leadership and staff from all levels of the organization. The Safety Committee also consists of management and a representative from every department. Both meet regularly with a focus on strategic planning, collaboration and focused efforts. Through a variety of surveys, analysis and SMART goals the teams work together, but separately, focusing on ongoing improvement.
How will you/do you know your program is successful?:
The programs are measured for success by surveys of employees and overall trending EMOD. Through Employee Wellness Survey and the Employee Satisfaction survey, which is based upon the Gallup Q-12, our team analyzes data and adjusts programming accordingly. The Employee Advisory Group also takes feedback through suggestion cards to improve outcomes in employee engagement and communication.
What obstacles did you have to overcome to get your program started? How did you overcome them?:
Our program has had overall support from all levels of the organization for years, but through pressures with growth, financial issues and turnover the team was stagnant. When I joined the team we had a great program and I applied for the Certification through HealthLinks. As a result of the focused efforts of a couple of our committed team members, we were able to analyze our current program and engage in a strategic planning with SMART goals. Over the past 2 years, we have surveyed the team a couple of times and made improvements to our programming, to better accommodate the requests of team members to support their health and safety.
Does your health and safety program help give back to your community?:
Through the staff being healthy and safe we are able to lead by example to our patients to live a lifestyle focused on wellness. We serve over 7800 communities in a 5 county area of the Rocky Mountains. These patients are seeing better health outcomes through higher access to care that our staff is able to provide.
What tip/advice would you give to a business that is considering starting a workplace health and safety program?:
The return on investment of time and resources is tremendous. Employees who are well and safe at work are more engaged, motivated and effective in their work. As a result the outcomes of the work, time and money create a sustainable organization.